Privacy Policy

Privacy Policy

Last Updated: July 8, 2026

1. Introduction

At oterawat.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from the Site.

2. Information We Collect

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through our payment gateways), email address, and phone number.
  • Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

3. How We Use Your Information

We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or customer support inquiries.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (e.g., updates on new zine releases or print collections).

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use third-party platforms (such as Shopify) to power our online store. We also share data with our trusted shipping and fulfillment partners to deliver your products efficiently. Finally, we may also share your Personal Information to comply with applicable laws and regulations, or to otherwise protect our rights.

5. Data Retention and Security

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement standard security measures to protect your data, maintaining a secure and reliable experience for our customers.

6. Your Rights

Depending on your location, and in accordance with applicable laws such as the Thailand Personal Data Protection Act (PDPA) or GDPR, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have any questions or need further information, please contact us by e-mail at info@oterawat.com or by mail at 106 Sukhumvit 26, Klong Ton, Klong Toei, Bangkok 10110, Thailand.

O Terawat